About Our Products
What types of leather products do you offer?
At LeatherTrendHub, we specialize in premium leather goods including:
- Biker Style Jackets and Cafe Racer Jackets for motorcycle enthusiasts
- Distressed Vintage Leather Jackets for retro lovers
- Double Rider Leather Jackets for statement-making style
- Cashmere & Wool Coats and Leather Blazers for professional elegance
- Leather Accessories including belts, wallets, and passport covers
- Unique leather home goods like cushion covers
How can I be sure of the leather quality?
We use only genuine, premium-grade leather in all our products. Each piece undergoes meticulous quality assurance in our Danville workshop before shipment. Our distressed vintage and performance leathers are specially treated for durability while maintaining that perfect broken-in feel.
Do you offer plus sizes or custom fittings?
Currently, we offer standard sizing across our collections. Many of our jackets feature adjustable elements like waist belts and zippered cuffs for a personalized fit. Check individual product pages for detailed sizing charts.
Shipping & Delivery
What are my shipping options?
We offer two premium shipping methods:
- EXPRESS SHIPPING ($12.95 via DHL/FedEx): 10-15 business days after dispatch – ideal when you need your leather goods quickly
- FREE STANDARD SHIPPING (via EMS on orders over $50): 15-25 business days – perfect when you’re not in a rush
Do you ship worldwide?
Yes! We proudly serve leather aficionados across continents with our global delivery network. Currently, we cannot ship to some Asian countries and remote areas – you’ll be notified during checkout if your location isn’t serviceable.
How can I track my order?
Once your premium leather goods are dispatched, you’ll receive a tracking number via email. Follow your package’s journey right to your doorstep through our carrier partners’ tracking systems.
Returns & Exchanges
What is your return policy?
We stand behind our leather goods with a 15-day return policy from the delivery date. If your item doesn’t meet your expectations (though we’re confident it will), simply contact us at [email protected] to initiate a return. Items must be unused and in original condition.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item arrived damaged or was incorrect due to our error. We recommend using a trackable shipping service for returns.
How long do refunds take?
Once we receive and inspect your returned item (typically 3-5 business days after arrival), we’ll process your refund to the original payment method within 5 business days.
Payments & Security
What payment methods do you accept?
We accept all major credit cards including Visa, MasterCard, and JCB, as well as PayPal for secure checkout. All transactions are encrypted for your protection.
Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your payment details. We never store full credit card numbers on our servers.
Do you offer payment plans?
Currently, we don’t offer installment plans, but we frequently run special promotions – sign up for our newsletter to stay informed.
Care & Maintenance
How should I care for my leather jacket?
Premium leather deserves premium care:
- Store in a cool, dry place away from direct sunlight
- Use a leather conditioner every few months to maintain suppleness
- Spot clean with a damp cloth – avoid soaking
- For distressed leathers, minimal maintenance is needed to preserve the vintage character
Will my leather jacket stretch over time?
Quality leather naturally molds to your body with wear, creating a personalized fit. Our performance leathers are pre-treated to minimize excessive stretching while maintaining comfort.
Contact & Support
How can I contact customer service?
Our leather experts are ready to assist at [email protected]. We typically respond within 24 hours. You can also reach us at our headquarters: 4142 Carson Street, Danville, US 40422.
Do you offer styling advice?
Absolutely! Our team lives and breathes leather fashion. Email us with your style questions or event needs, and we’ll recommend pieces from our collection that match your aesthetic.
Still have questions? Browse our collections or contact our leather concierge team – we’re here to ensure your LeatherTrendHub experience is as exceptional as our products.
