At LeatherTrendHub, we craft premium leather goods with the same precision we apply to our customer service. Whether you’re ordering our signature Biker Style Jackets or timeless Cashmere & Wool Coats, we want your experience to be as exceptional as our products.

Shipping Information

Order Processing & Delivery Timelines

We take 1-2 business days to process your order before shipment. Delivery times vary based on your selected shipping method:

  • Standard Shipping (via DHL or FedEx):
    • Delivery within 10-15 business days after shipment
    • Flat rate of $12.95
  • Free Shipping (via EMS for orders over $50):
    • Delivery within 15-25 business days after shipment

We ship worldwide (excluding Asia and select remote regions). International customers may be subject to customs duties and taxes.

Our Return Promise

We stand behind our premium leather goods with a 15-day return policy from the date of delivery. Your satisfaction matters as much as the quality stitching in our Double Rider Leather Jackets and Cafe Racer Jackets.

Non-Returnable Items

For hygiene reasons, the following items are final sale and cannot be returned unless defective:

  • Leather Belts
  • Leather Wallets & Passport Covers

Return Conditions

To qualify for a return, your item must be:

  • In original condition (unworn, unaltered, with all tags attached)
  • Packaged with the original dust bag or protective wrapping
  • Accompanied by the original packing slip or order confirmation

Like the premium hides we select for our Distressed Vintage Leather Jackets, we expect returned items to maintain their pristine quality.

Step-by-Step Return Process

  1. Initiate Your Return Request
    Email our Leather Concierge at [email protected] within 15 days of delivery using the template below.
  2. Await Authorization
    Our team will respond within 2 business days with return instructions and an RMA number.
  3. Package Your Item
    Securely pack your Leather Jacket or Leather Pants using the original packaging.
  4. Ship Your Return
    Send the package to our workshop at:
    4142 Carson Street, Danville, US 40422
  5. Inspection & Processing
    Allow 3-5 business days for quality inspection upon receipt.

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear LeatherTrendHub Team,

I would like to request a return for the following item(s) from my recent order:

Order Number: [Insert]
Item Name: [e.g., “Double Rider Leather Jacket in Black”]
Reason for Return: [Please specify: Size Exchange/Refund/Defect]

Please advise next steps at your earliest convenience.

Best regards,
[Your Full Name]
[Your Contact Email]
[Your Shipping Address]

Refund Timeline & Methods

Once your return is approved:

  • Timeline: Refunds process within 3-5 business days after we receive and inspect your return
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Like the careful aging process of our Distressed Vintage Leather Jackets, refunds may take 7-10 business days to appear in your account depending on your financial institution.

Exchange Policy

Prefer a different size or color of our Hooded Leather Jackets or Leather Aprons?

  • Exchanges follow the same process as returns
  • We’ll cover standard shipping costs for your replacement item
  • If the new item has a higher value, you’ll only pay the difference

International Returns

For our global customers (excluding Asia and select remote regions):

  • You are responsible for return shipping costs
  • We recommend using a trackable shipping service (DHL/FedEx)
  • Original customs duties/taxes are non-refundable

Damaged or Defective Items

Found an issue with your Leather Bags & Accessories or Leather Cushion Covers?

  • Contact us immediately at [email protected]
  • Include photos of the damage or defect
  • We’ll arrange a prepaid return label if applicable

At LeatherTrendHub, we handle returns with the same attention to detail we apply to crafting our Men’s Collection. For any questions, our Leather Concierge team is always at your service.